FAQs about Online Gambling

The world of online gambling is vast and daunting, so we have decided to compile this guide on the ins and outs of online gambling, safety, bonuses, promotions and games. This is compounded by the most prominent questions on gambling that give new casino players everything that they need to know.

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Overview

Our bread and butter, for decades, has been presenting online casinos, their welcome bonuses and their world to players of all kinds. All of this has been possible thanks to a team of online casino experts that dive deep into the industry and dredge out informative, objective and straightforward guides that help you make the most of your casino gaming experience.

There is a clear array of questions that both newbies and experienced players ought to consider. We have answered these questions on this page which is jam-packed with online gambling FAQs. The questions are those that are most prominent in the online gambling community, and they are categorised into sensible subheadings. We cover everything from Getting Started, Casino Games, Bonuses and Promotions, and Deposits and Withdrawals to Licensing.

Head on over to your desired section and have a gander at the Frequently Asked Questions. These should answer your query, but feel free to contact us if they do not. Your question might provide valuable insight and could even be added to the existing list. Do not be afraid to pose your question, as it may help others on their casino journey.

The FAQs of Beginners

Is online gambling a legal activity?

Yes, it is. It is perfectly legal if you decide to join a licensed and regulated casino that reputable gambling regulators or we recommend. However, do not forget to have a look at the legality of online gambling in your country of residence.

What is the legal age for online gambling?

The majority of countries place the legal age at 18 years or above. A prominent exception is the US, whose gamblers have to be 21 or older to gamble. This may depend on the state in question.

How does one sign up at an online casino?

First, you need to find a casino that you fancy and use our button to visit it. Then you need to fill out the sign-up form. Congratulations, you are now part of an online gambling site.

Am I allowed more than one account at one casino?

No, you are not. Your personal and banking information are tightly linked to your account, and security protocols prevent more than one account per customer.

How do I reach out to the casino?

The best way to contact a casino is via its customer support. The latter should be available 24/7 and be reachable via the Contact or Help link. Additionally, casinos will usually provide you with email, live chat, and telephone support, so you can feel free to choose the one that you prefer.

Am I allowed to open accounts at multiple online casinos?

Yes, you are. There is no limit as to how many casinos you can join and be active at. This freedom lets you build on your relations with multiple casinos and more effectively manage your time and money.

Does online gambling require high internet speeds?

Stability triumphs over speed in this regard. The mechanisms of action behind casino software do not commandeer a lot of data, so you can use it on generic land-based and mobile connections. The exception to this rule are live casino games with their high-resolution streams that demand high speeds.


FAQs regarding Games and Rules

Is it possible to play casino games for free?

Yes, it is. The casinos that we present are especially mindful of this and will give you demo casino games that aid learning. Note that other avenues of approach include free spins and bonus money that enable free play while also allowing for real money wins.

Can I use betting systems online?

How is the house edge defined?

A house edge are the winnings of a casino. It is essentially a guaranteed long-term margin that is innate to the game's design. You can expect this margin to differ from game to game. Some games favour the house more, while others favour the player.

Which online casino game is the best?

This is a very subjective question, and we can only give you a vague answer. The issue lies in the various types of casino games that are on offer. The only way to answer this question is by diving into blackjack, roulette, video poker and slots on your own and seeing what tickles your fancy.

Am I allowed to count cards at online table games?

Movies have made card counting into a big bad wolf, but it is actually legal. While it is true that it is unwelcome, there is no law against it. However, games based on casino software make card counting practically impossible because the cards are essentially shuffled after each hand.

What is a live dealer casino game?

This is a game that pits you against a live croupier and a multitude of other human players. The actual games are based in actual casinos or specialised studios and then streamed in real-time to your device.

What does RTP mean?

This is a shorthand for Return to Player and, in essence, a theoretical number representing the amount that the player gets back in the long term. Note that it is also the inverse value of a house edge, so a casino game with an RTP of 96% puts the house edge at 4%.

What does RNG stand for?

RNG is a Random Number Generator, which is arguably the most important casino software in existence. This feature makes outcomes entirely random and thus ensures fairness. Auditors, regulators and other institutions are especially interested in the code behind it since it is crucial to providing a fair gaming experience.

What are progressive jackpots?

Progressive jackpots are one of the cleverest gambling inventions. The idea behind them is fairly simple. A progressive jackpot enlarges as more and more wagers are placed. The growth comes from taking a chunk of each wager and adding it to the prize pool, which is then won by a player, and the cycle is repeated.


FAQ regarding Bonuses

Can I expect real money bonuses at every casino?

Yes, you can, and you should. Our recommended casinos put real money bonuses on a pedestal since they are one of the main reasons for you to register. There are also ongoing promotions that stimulate loyalty.

How are free spin bonuses defined?

A free spin bonus does not require a deposit, and it does not directly enrich your account with credits. You are simply given a certain number of free games for a select number of slot machines.

What is a deposit match bonus?

This casino promotion aligns your bonus with a percentage of your deposit. A 100% bonus on a €50 deposit gives you a €50 bonus and essentially doubles your deposit.

What is the loyalty program?

Casinos know that VIP players and consistent customers are the backbones of their business, so they reward them with special offers that are aligned with their ranks. The UK does not take kindly to such incentivisation of expenditure, so programs opt for comp points that can then be used to claim bonus chips free of charge or investment.

Are bonus offers mandatory?

No, they are not. A bonus offer is simply a way to prolong your session. You will be surprised to hear that experienced players avoid playing with foreign money because it prevents them from pulling out when they feel like it. Wagering requirements are the bane of their existence.

What are wagering requirements?

This is one of the mechanics by which a casino prevents the abuse of bonuses. The brass tax is the following. You need to stake the bonus amount a certain number of times before you are allowed to withdraw any amount of money.


FAQ regarding Banking

Am I allowed to deposit at an online casino with a credit card?

Yes, you generally can. Credit cards are the most popular banking solution in the world and are well-represented in the majority of online casinos.

Can I use my local currency?

While the majority of online casinos are more than willing to accept most currencies for deposits and withdrawals, there are some outliers that do not. You may be using a niche banking method or rare currency, which may cause unsatisfactory conversion rates and banking fees. These ought to be explored at your chosen online casino.

What is an e-wallet, and what is its safety like?

Imagine an e-wallet as a prepaid card that can be funded and used to conduct online transactions. Acting as an intermediary, it gives you additional security when banking online.

Am I allowed to gamble with Bitcoin?

Yes, you are. Numerous respected online casinos are welcoming of Bitcoin deposits and withdrawals. Cryptocurrencies might be the future, especially because of their fast turnaround times and low fees.

What kind of bank fees can I expect whilst gambling?

These differ from online casino to online casino and are also based on your chosen banking method. The average transaction fee sits at 1.5 to 3.5% of the deposit. Note that you will occasionally chance upon flat fees.

Is it possible to deposit and withdraw with the same account?

This, again, depends on several factors. Credit cards allow for deposits and withdrawals, but EFT and prepaid cards do not. It is advisable to first look at the casino banking section and get more information on the matter.

What are the timeframes of withdrawals?

It again depends. A credit card can take up to 7 business days, an e-wallet roughly 5 and Bitcoin less than 1 hour.


FAQ regarding Regulations

Why is playing at a licensed online casino so important?

A licensed casino will always honour a jackpot and will make sure that local payment processing is as easy and fast as possible. Note that there are institutions in place that test their payouts for both accuracy and fairness.

How would you define an online gambling regulator?

This is a legal entity within a country or region. Their entire profession is reviewing licensed online casinos and protecting the regional gambling community. They are the unsung heroes of online casino security.

Are online casino games fair?

Yes, they are. Actually, they have to be for a casino to obtain a license and operate in the long run. The online casinos that we put forth do not cut corners when it comes to fairness, and each game result and payout is accurate and correct.


FAQ regarding Safety

Do I have to verify my casino account?

You need to verify your account with either an email or SMS message. This is in place so that nobody steals your identity or pretends to be you.

What should I do if I lose my username or password?

This is a very common issue, and the customer support of your chosen casino should have solutions for resetting the password. You will have to answer some questions pertaining to the nature of your account and have access to the email or mobile number that you initially forwarded.

Can I trust online casinos with my money?

Casinos would be insane not to have the highest levels of security in place since they hold enormous sums of money. However, it is still advisable to withdraw winnings and see casino accounts more like temporary holding wallets than banks.

What effort is made to protect my personal information?

The general approaches are 128-bit or more SSL encryption, which banks also use, data servers in secure locations and very limited access. This access is restricted to stringently vetted and carefully watched individuals.

Do gambling sites sell my data?

No, they do not. This would undermine their entire business model and the trust that is required to further it. Your banking or personal information will not be shared since that would make you and others distrust them and essentially kill their business.


FAQ regarding Software

Should online casino software be considered safe?

Yes, it should. Online casinos value the safety of their software, and they are aware that their business cannot afford sloppy solutions. This forces them to deploy encryption certificates and follow international security protocols that make online interactions safe and secure.

Do I have to install online casino software to gamble?

You will usually not be required to install online casino software since most online casinos optimise their websites for a plethora of devices.

Can I gamble with my mobile device?

Yes, you can. You can actually do so with native mobile casino apps or optimised websites that allow you to take your gambling anywhere you’d like.

Can I use the casino’s software on my iPhone or iPad?

Yes, you can. Casino developers have not ignored the iOS operating system. They have actually made their games particularly well adapted to this stable and secure platform.

Gambling Glossary

You will have a hard time finding a topic more enriched with jargon than online gambling. There is everything from special terms to player lingo that requires years of exposure to master. But you can expedite this process with our handy glossary of online casino terms. Learn the most important ones and sound like a veteran punter in no time.

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